Customer Meter Technician
Cleveland Utilities Authority, a municipal utility providing electric, water, wastewater and fiber
services to the Cleveland, Tennessee/Bradley County area, is seeking a Customer Meter Technician.
This position will be responsible for installation, connection, disconnection, reading and
inspection of utility meters for residential and commercial customers.
ESSENTIAL FUNCTIONS:
• Meter Installation and Connection: install and connect utility meters for new service customers,
ensuring compliance with regulatory standards. Conduct inspections of facilities prior to
connection to ensure safety and readiness for service.
• Meter Disconnection: carry out disconnections for utility meters for non-payment or at customer
requests, ensuring proper communication with customers regarding service status. Document all
disconnects in compliance with company procedures.
• Meter Reading: accurately read and record consumption data from utility meters in a timely
manner, ensuring data integrity for billing processes. Utilize mobile applications to input meter
reading data and resolve any discrepancies promptly.
• Meter Inspection and Maintenance: inspect meters for functionality, safety issues, and
compliance of regulatory standards. Identify any potential problems or damage, and coordinate
repairs or replacements when necessary.
• Customer Interaction: provide excellent customer service, answering questions and addressing
concerns related to utility services, meter readings, and disconnections.
• Record Keeping: Maintain accurate records of all meter installations, readings, inspections, and
disconnection activities.
• Safety and Compliance: adhere to all safety protocols while performing duties in the field.
Participate in ongoing training to stay current on industry standards, new technologies, and safety
practices.
• Other duties as directed by the Supervisor/Manager.
PERSONAL REQUIREMENTS:
• High School Graduate or General Education Degree (GED): Required Associate degree (two-year
college or technical school): Preferred
• Previous experience in utility services, meter reading, or similar fieldwork is highly
desirable.
• Valid driver’s license.
PHYSICAL REQUIREMENTS:
• Physical stamina to lift equipment and access remote locations.
• Ability to work outdoors in various weather conditions.
Qualified applicants should submit a resume by Friday, January 17, 2025, to:
CLEVELAND UTILITIES AUTHORITY
ATTN: HUMAN RESOURCES
POST OFFICE BOX 2730 CLEVELAND, TN 37320
Or email dhitch@clevelandutilities.com
AN EQUAL OPPORTUNITY EMPLOYER
